Our CoVid-19 information page
Reservations
CRESCENT BEACH
(Material quoted from the Cayman Compass and the Cayman Islands Government websites)
We have added a new page to help you make sense of Cayman's current plan for supporting tourism - check it out here.
OUR CORONAVIRUS COVID-19 POLICIES
Crescent Beach is governed by the rules and regulations of the Cayman Islands government and its Department of Tourism, and by common sense. Here are some of the things that you can do and we will do to keep safe and to respect the health and well-being of others.
Pre-Arrival - Guests
- Do not travel if any of your party has been exposed to the virus and tested positive in the 14 days prior to your arrival. We will refund your fees.
- Check the Cayman Islands Government website for the most current travel restrictions and requirements, if any. Also see our summary page here.
Pre-Arrival - Our CoVid-19 activities
- We are taking the preparation of your apartment very seriously. This involves many activities during the period between prior guest checkout and your check-in, including but not limited to:
- Cleaning staff must wear gloves and a mask; they may not bring personal belongings apart from a cellphone into the apartment
- Removal of all bedding and towels from the apartment before cleaning and sanitization
- All bedding and towels are washed and dried on high heat cycles before ironing and storage
- Disposal of all food and opened drinks left behind into external roadside garbage bins
- Cleaning and sanitization of:
- all hard surfaces including fans, wall switches
- appliances, including but not limited to, microwave, refrigerator, coffee machine and stove
- bed matresses
- carpets and rugs
- patio and balcony furniture
- waste bins
- air conditioning filters
- Sanitized bed linens and towels are placed into bedrooms
- Bathroom mats are all replaced with heat-washed mats
- Sanitized cleaning supplies are placed into the kitchen
- Quality control checking is then done by Fay Anne or Paul who will also wear gloves and a mask and any adjustnments made
- Once checks are complete, sanitization of door lock after input of your personal access code
Check-In activities
You cannot check in before 3 pm - we need the time to make the environment safe for you after the previous guest family checks out. We will advise you if you can check in earlier.
Guests for SAND park on the right of the staircase, looking from the road, while guests for SKY park on the left. If you have more than one vehicle, park it near Crescent Beach House - there is plenty of space.
Covid-19 Testing during your stay
The Cayman Islands government no longer requires requires testing during your stay with us. However you may require supervised testing in order to travel to your home destination.. The costs of any COVID-19 testing undertaken regarding travel remains the responsibility of the traveller.
A list of the available test locations can be found here. However, the easiest solution is right across the road - Health City.
Guest activities
Please respect the personal space of the guests in the other apartment. Practice social distancing if you strike up a conversation with them.
The pool, games room and home theatre are shared spaces. Here are some guidelines for a safe vacation at Crescent Beach:
- Home theatre
- Call Paul - 916-6331 - or Fay Anne - 925-3807 on the house phone to book to use the facility.
- We need to ensure it is in a safe condition for you.
- We need to check it after you leave the room.
- Sanitise your hands before entering the theatre - a sanitiser is mounted by the entrance door to the theatre.
- Single family use at a time
- Only touch a video you wish to use - better not to browse by removal. See our list of available DVD's here.
- Hand sanitize before and after touching equipment or objects - santisation wipes are provided
- Wipe chairs before and after use - santisation wipes are provided
- Mist spray bean bags with sanitiser provided
- Call Paul - 916-6331 - or Fay Anne - 925-3807 on the house phone to book to use the facility.
- We need to ensure it is in a safe condition for you.
- We need to check it after you leave the room.
- Games room
- Commonsense area!
- Hand sanitise before and after touching equipment or objects - santisation wipes are provided.
- Wipe chairs before and after use - santisation wipes are provided.
- Mist spray pool table cloth with sanitiser provided after you play pool - wipe down the table edges after use.
- Pool and courtyard
- Commonsense area!
- Sun loungers are set into two groups - please leave them that way for family distancing purposes.
- Practice social distancing if sharing the pool.
- The two jet seats ar 10 feet apart and they seat two people each.
- The pool is a half circle with a diameter of 20 feet.
- Leave your towel on your sun lounger - do not leave on the ground.
- Wipe down the sun lounger with santisation wipe.
- Garbage disposal
- There is a pathway to the garbage bins just next to the electricity meter station in front of SAND and SKY.
- All garbage must be in tightly sealed, undamaged garbage bags. Use the metal ties or the band built into some bags.
- Do not overfill garbage bags - maximum weight per bag of 25 pounds.
- Garbage must be in the bins Thursday evening for clearance before dawn on Friday mornings.
- Recycling
- Place all plastic water bottles (Types 1, 2, and 5), tin and aluminum cans, and glass bottles (except Caybrew) into the recycle bins in front of the SAND entrance.
- Place Caybrew bottles in their 6-pack container on the floor adjacent to the recycle bins.
- If a bin is full, please call Paul (916-6331) to take care of it immediately.
Checkout
It is important that you check out on time since we will need plenty of time to sanitise before the next guest family. Latest checkout time is 11 am.
Here are the things that you need to do:
- Place all unused but opened food and beverage items and other personal garbage into garbage bags, securely tie the bags, and then place in the roadside bins.
- Place all recycling items into the recycle bins in front of the SAND entrance.
That's it! Our professional cleaners will do the rest.